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Software Testing

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Software Testing

Edited By Pradeep Soundararajan | Updated on Feb 10, 2014 10:56 AM IST

IN 2005, I worked for a company, a leader in the mobile phone and communication space. They hired me just as they launched a very stylish-looking, expensive, flip phone model (the kind people like to flash around quite a bit!).

While testing for a software on the flip phone, I discovered that when a missed call is given to a number that’s switched off and again when it is switched on, the flip phone started vibrating and continues to vibrate till the battery runs out! The ‘switch off’ button (or for that matter any other button) on the phone fails to work in such an event. The only way to cut off power cycle is to pull out the battery and put it back!

Can you imagine how the neurons in my brain vibrated when I discovered this bug? I was excited, and typically, all testers who detect a bug are excited!

Software Testing
Software Testing

Birth of the software tester
Software testing happened even before someone was designated that way; curious programmers tested their code but weren’t specialised to do it. Gerald M Weinberg is known to have started the first test team in IBM that built specialised testers in the 1950s. The growth of this breed was slow, but consistent till 1980.

Since then hundreds and thousands of software test teams have sprouted across companies that produce software. The business value of software testing as per Gartner Research of 2008 crosses more than 14 billion US dollars. Of this, a chunk of the testing business is outsourced and India acts as hub for such testing work. If you add businesses that thrive around software testing, you can add another billion dollars to it!

Training institutes

Pure Training : NCR region & Mumbai

Stag Software: Bangalore & Chennai

Edista Testing Institute: Bangalore

Seed Infotech: Pune

SQTL:Pune

Course offered: A certificate or diploma

programme of one to six months’ duration.

Companies that hire testers  in India

Independent software testing organisations that was founded in India include RelQ (Now, EDS - Mphasis), Applabs, Pure Testing, STC Thirdeye and Maverick.

Companies with third party testing services include Wipro, Infosys, Mindtree, Cognizant, TCS, Satyam, HCL, Mahindra Tech, Thinksoft and hundreds more!

Product companies include McAfee, Microsoft, Google, Symantec, Samsung, LG, Huawei, nVidia, and thousands of more organisations and start-ups.

What testers do
They provide quality-related information to the company management to help them take better-informed decisions about their products. Being a software tester is sometimes like being able to handle a situation such as the Chakravyuha, a war strategy, first cited in the epic Mahabharatha. Chakravyuha was a strategy to encircle the enemy in 360 degrees, making it nearly impossible for the enemy to escape. Imagine being at the batting crease when 6 runs is needed of one ball to win an important match. That’s the modern Chakravyuha. Let’s break down the job further:

Understand the specification or requirements of the software and question them. A defect found at the requirement level is much cheaper to fix than  once you have finished developing the product. So testers interact with business analysts and review the specifications of the software.

They contribute to design of the product by testing the design and reporting the problems with it and later reviewing the fixes.

Most people think that a programme is the same as a software. It’s not! A tester must be able to work on software ranging from that of a mobile phone to that of a Merc!

Dealing with testing: There are more than a hundred types of test techniques, tens of approaches to test, thousands of test tools, dozens and dozens of technologies and domains and millions of possible tests.

The challenge here is: what approaches do we apply? What techniques do we apply? How do we know that it is a right approach and technique, what tools can help us, what if there are 100 tools that do the same thing, what suits our context, how do we know we have tested enough, how much time do we have to test, how many of those millions of possible tests can we do and how do we know if we made the right sampling from those millions of possible tests?!

The choices are many and the quality of work depends on the wisdom of our choices. Hence, good testing is a context-driven activity.

Top testing myths In the IT boom from 2003 onwards, several IT companies hired in hoards. Those who could not evolve into good testers quit their jobs or moved to a different role, and this phenomenon led to several myths about the profession.

 

Myth 1: It’s a boring job!
Every profession has some level of boring stuff and I admit that software testing is no exception. An example of what is boring in software testing is : executing test cases. But the good news is people have devised methodologies, approaches and techniques to get away from executing test cases and those ideas are gaining huge popularity. Some of the prominent ones are Rapid Software Testing and Exploratory Testing.

Myth 2: For engineering grads, only!
Interestingly, one of the finest testers Jon Bach (James Bach’s brother) has a journalism degree! In India, organisations such as Infosys, Wipro, CTS and TCS, recruit BSc, BCom, and other graduates to test software. Many product companies have also provided opportunities for people in support to move to testing since being in support is a wonderful way to know how the customer thinks. I think it’s a field open to the finest thinkers.

Myth 3: I can be a great tester without knowing programming.
Though knowledge of programming is not a mandatory skill, in the long run one realises it does help . Moreover, it is also an easily learnable skill. Some people need 100 hours and others need 200. There are many jobs that don’t demand testers to know programming but you could be a better tester if you knew how to write and read code. I have personally found lots of problems in the software I was testing because I read the code and understood the problem in it.

Myth 4: Software tester salaries not as good as developers’.
Before 2004, software testers were paid less as compared to developers, but from 2005 onwards most parts of the industry started treating developers and testers on par. Today in 2009, I know testers who are paid more salary than developers. But by saying that I don’t mean that testing has overtaken development in terms of money.

The skilled and the vocal shall always be paid a lot in this industry. Be it a tester, or a developer or a network administrator or a support executive. If you want to be an average Joe, no problem, you will still be paid on par with all other average Joes of the industry.

Myth 5: Anyone can be a tester.
The question I have to people who say that is:
Anyone can play cricket but the question is;who plays well?
Anyone can write books but the question is;who writes well?
Anyone can test but the question is; who tests well?

Myth 6: Software testing doesn’t have a career growth Visit the Naukri or Monster website and search for openings related to software testing. You’d discover roles and designations such as the following (See Box)plus the proposed salary packages of that order.

In addition to these, you may want to choose to be an independent consultant or a freelance consultant. The money you earn as a freelance consultant depends on your reputation and credibility. Bigger the reputation, up goes the moolah!

softwareHow to find a job
Campus recruitment: Many companies pick recruits for the position of developers, testers, support and networking. If you are about to be picked from one such campus recruitment you might want to specifically state your request and choice to be a tester. After one joins an organisation straight out of college through campus recruitment, they usually provide an intensive training on testing and other technologies before being put into a project.

Off campus recruitment: Off-campus recruitment happens either directly by a walk-in or through a model called active sourcing. In active sourcing, leading testing institutes are hired to train and deploy entry-level and mid-level testers based on requests.

 

Selecting an institute
Typically, institutes offer a diploma or certificate programme in software testing, which ranges from one to six months. They cost anywhere between, Rs. 10,000 to 40,000 and some institutes have an installment scheme. You must be a graduate to be eligible. Typically those with a BBA, BSc, BCom, BE, MTech or MBA, apply.

Smart  tips
Ask for hands-on testing training or complete  practical testing training. Don’t go to training institutes that merely run a few hundred slides and certify you as a tester. It’s like someone teaching you how to drive a car by running a thousand slides of how to do it!
Also, make sure that campus placement assistance is included.

Onsite opportunities
Scenario 1: Many companies in North America, Europe, and the United Kingdom and other parts of the world who outsource their testing work also need onsite staff for better coordination between developers and testers and hence prefer to have anywhere ranging from half to entire test team on site. There are lots of testers who are onsite, working in several locations in the world.

Scenario 2:In product organisations, there are onsite opportunities as well. Products developed in India for the rest of the world need to be tested at several locations. For instance, in 2004, I was a part of a team that was testing mobile phones that were supposed to work in 3G environments.

 In 2004 India didn’t have a 3G network (sadly, barring MTNL and BSNL not in 2009, too) and some of our team members had to fly to Paris for Inter Operability Tests and United States for 3G network tests and others had to travel to Japan and Korea for other kinds of tests.

Message for tomorrow’s testers
I was invited by a large services company to address an audience of 100+ fresh graduates, who were hired on campus and were put into testing division. I am using the word ‘put’ because most of the graduates there appeared to be misguided about the prospects in testing.

Post the talk, several graduates said to me, “Why did none of your seniors from this company talk to us about how much fun and what a challenge it is to test software and the way they have been growing in it?”

My response to them was, “Your seniors didn’t. Now that you have asked this question, will you spend time for your juniors, guiding them properly?” I heard a “Yes, Sir” in unison, similar to the ones seen in military.

As I travelled back home, I felt that the generation that is going to reshape the world and reshape the way software is built and tested is today’s generation that is passing out from colleges and universities. I am glad that through this article, I could reach out to a few and hope they don’t do mistakes like the ones of my generation are doing. I wish, I was of your batch! 

Pradeep is an independent test consultant who tests, coaches, consults, speaks and writes on software testing, careers and problem solving. Visit Pradeep’s blog by logging on to  www.testertested.blogspot.com

Dealing with people
There are several people looking for information from software testers: Senior Management, Business Analysts, Designers, Architects, Developers, Customers, Support Staff, End users, IT Admin. Besides domain knowledge, soft skills include:

Communication skills – writing, reading and speaking,People management skills,Body language, Issue-handling skills to solve problems and to avoid traps,Multi-tasking,Note-taking ,Your credibility with all people shall depend on the above mentioned skills, your technical skills and your thinking skills.

Top myth:A career in testing is meant

Software testing jobs and earning potential

Role

Salary (per month in Rupees)

Trainee Software Tester

4000 – 15,000

Associate/Junior Software Tester/Junior Trainer

16,000 – 30,000

Senior Software Tester/Senior Trainer

30,000 – 50,000

Test Leader/Training Manager

50,000 – 70,000

Test Manager/Test Architect/Consultant

70,000 – 1,50,000

Senior Test Manager/Senior Test Architect

1,50,000 – 2,00,000

Vice President/Head of Testing/Director

> 2,50,000

 

 

Expert Speak

One of the most skilled testers and a renowned coach, he travels the world helping testers learn to test better. Michael has visited India seven times and taught Rapid Software Testing to India’s leading software development houses. An exclusive interview with Pradeep Soundararajan.

Michael_BoltonQ
: What skills are essential for greater career growth as a tester?
A: Testers need the ability to think critically about several things, about the product that you’re testing, also about your own thinking and testing. The other skills are the ones associated with analysis, science, general systems, programming, computer hardware and software, business, and communication; these are all important. But you don’t have to be great at everything, and testing benefits from whatever you bring to the table. Rapid learning is important, and that depends on practice, not just reading or talk.  I think, as testers, we should learn more about social sciences-anthropology, sociology, economics field sciences-than what we have done traditionally.

Q: What problems do most organisations that hire testers face?
A: We write new software to solve a new problem, and that means creating a new design. For that, the testing task is to question and evaluate the design. That’s not a rote process, but an open-ended, investigative search for new information. It’s not about getting the right answers; it’s more about asking questions that will identify and defend the design’s value, both to the customer and to the producer of the software. This requires skills like analytical thinking, critical thinking, scientific thinking, systems thinking, technical knowledge, business knowledge, writing and speaking precisely.

Many organisations have trouble finding skilled testers, so they try to do testing with limited skill. They divide testing into units of activity that they call “test cases”-highly focused checks of some function or another. These checks are typically designed by one person and executed by others in a highly linear process. One consequence is that learning associated with either design or execution tends to remain isolated in the person who performs the activity. Another consequence is that the feedback loop between design and execution is unnecessarily long. Unskilled testing is of limited value, yet it can be quite expensive.

Skilled testing doesn’t have to be expensive, and it reveals important information. In skilled testing-largely an exploratory activity-learning about design and execution reinforce one another, because they’re being done by the same person. That’s an organic process, rather than a linear one, and the feedback loop is very fast — it can happen in an instant.

Q: What have you observed about Indian testers? Any recent good news in Indian software testing?
A: The good news: on each visit, I met many testers who are taking responsibility for their own training and skills development. I’ve been invited to give presentations and teach testing, and often those requests come from the testers themselves, rather than from their organisations and their managers. The Weekend Testers movement (log on to www.weekendtesters.com) is something that I’m very, very excited about.

Q: Your advice for wannabe testers...
A: Test! Practice. Start anywhere you like, with something interesting or fun or useful to the community, or something that you might like to learn about. Use personal contacts, and use the Web to help you make them. People who are genuinely interested in their work will want to help you if you express a similar interest. Watch, do, learn, teach, and repeat the cycle. Grab a copy of Lessons Learned in Software Testing, or Perfect Software and Other Illusions About Testing, or Secrets of a Buccaneer Scholar. Connect what you’re learning to stuff you already know, and reinforce the cycle by logging on to www.developsense.com.

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Careers in journalism are filled with excitement as well as responsibilities. One cannot afford to miss out on the details. As it is the small details that provide insights into a story. Depending on those insights a journalist goes about writing a news article. A journalism career can be stressful at times but if you are someone who is passionate about it then it is the right choice for you. If you want to know more about the media field and journalist career then continue reading this article.

3 Jobs Available
Editor

Individuals in the editor career path is an unsung hero of the news industry who polishes the language of the news stories provided by stringers, reporters, copywriters and content writers and also news agencies. Individuals who opt for a career as an editor make it more persuasive, concise and clear for readers. In this article, we will discuss the details of the editor's career path such as how to become an editor in India, editor salary in India and editor skills and qualities.

3 Jobs Available
Reporter

Individuals who opt for a career as a reporter may often be at work on national holidays and festivities. He or she pitches various story ideas and covers news stories in risky situations. Students can pursue a BMC (Bachelor of Mass Communication), B.M.M. (Bachelor of Mass Media), or MAJMC (MA in Journalism and Mass Communication) to become a reporter. While we sit at home reporters travel to locations to collect information that carries a news value.  

2 Jobs Available
Corporate Executive

Are you searching for a Corporate Executive job description? A Corporate Executive role comes with administrative duties. He or she provides support to the leadership of the organisation. A Corporate Executive fulfils the business purpose and ensures its financial stability. In this article, we are going to discuss how to become corporate executive.

2 Jobs Available
Multimedia Specialist

A multimedia specialist is a media professional who creates, audio, videos, graphic image files, computer animations for multimedia applications. He or she is responsible for planning, producing, and maintaining websites and applications. 

2 Jobs Available
Welding Engineer

Welding Engineer Job Description: A Welding Engineer work involves managing welding projects and supervising welding teams. He or she is responsible for reviewing welding procedures, processes and documentation. A career as Welding Engineer involves conducting failure analyses and causes on welding issues. 

5 Jobs Available
QA Manager
4 Jobs Available
Quality Controller

A quality controller plays a crucial role in an organisation. He or she is responsible for performing quality checks on manufactured products. He or she identifies the defects in a product and rejects the product. 

A quality controller records detailed information about products with defects and sends it to the supervisor or plant manager to take necessary actions to improve the production process.

3 Jobs Available
Production Manager
3 Jobs Available
Product Manager

A Product Manager is a professional responsible for product planning and marketing. He or she manages the product throughout the Product Life Cycle, gathering and prioritising the product. A product manager job description includes defining the product vision and working closely with team members of other departments to deliver winning products.  

3 Jobs Available
QA Lead

A QA Lead is in charge of the QA Team. The role of QA Lead comes with the responsibility of assessing services and products in order to determine that he or she meets the quality standards. He or she develops, implements and manages test plans. 

2 Jobs Available
Structural Engineer

A Structural Engineer designs buildings, bridges, and other related structures. He or she analyzes the structures and makes sure the structures are strong enough to be used by the people. A career as a Structural Engineer requires working in the construction process. It comes under the civil engineering discipline. A Structure Engineer creates structural models with the help of computer-aided design software. 

2 Jobs Available
Process Development Engineer

The Process Development Engineers design, implement, manufacture, mine, and other production systems using technical knowledge and expertise in the industry. They use computer modeling software to test technologies and machinery. An individual who is opting career as Process Development Engineer is responsible for developing cost-effective and efficient processes. They also monitor the production process and ensure it functions smoothly and efficiently.

2 Jobs Available
QA Manager
4 Jobs Available
AWS Solution Architect

An AWS Solution Architect is someone who specializes in developing and implementing cloud computing systems. He or she has a good understanding of the various aspects of cloud computing and can confidently deploy and manage their systems. He or she troubleshoots the issues and evaluates the risk from the third party. 

4 Jobs Available
Azure Administrator

An Azure Administrator is a professional responsible for implementing, monitoring, and maintaining Azure Solutions. He or she manages cloud infrastructure service instances and various cloud servers as well as sets up public and private cloud systems. 

4 Jobs Available
Computer Programmer

Careers in computer programming primarily refer to the systematic act of writing code and moreover include wider computer science areas. The word 'programmer' or 'coder' has entered into practice with the growing number of newly self-taught tech enthusiasts. Computer programming careers involve the use of designs created by software developers and engineers and transforming them into commands that can be implemented by computers. These commands result in regular usage of social media sites, word-processing applications and browsers.

3 Jobs Available
Product Manager

A Product Manager is a professional responsible for product planning and marketing. He or she manages the product throughout the Product Life Cycle, gathering and prioritising the product. A product manager job description includes defining the product vision and working closely with team members of other departments to deliver winning products.  

3 Jobs Available
Information Security Manager

Individuals in the information security manager career path involves in overseeing and controlling all aspects of computer security. The IT security manager job description includes planning and carrying out security measures to protect the business data and information from corruption, theft, unauthorised access, and deliberate attack 

3 Jobs Available
ITSM Manager
3 Jobs Available
Automation Test Engineer

An Automation Test Engineer job involves executing automated test scripts. He or she identifies the project’s problems and troubleshoots them. The role involves documenting the defect using management tools. He or she works with the application team in order to resolve any issues arising during the testing process. 

2 Jobs Available
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